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Alpine Recruitment
Premium Membership Benefits
Premium Membership Benefits
Job Summary
We are looking for an experienced IT Systems Administrator / IT Support & Infrastructure Specialist to manage and support Windows and Microsoft 365 environments, provide 1st/2nd level user support, maintain IT infrastructure, and contribute to IT projects and system improvements. The role may also involve Modern Workplace/Intune, Network & Security, or Business Application administration depending on client requirements.
Roles & Responsibilities
Provide 1st and 2nd level IT support, troubleshoot incidents, and resolve hardware/software issues.
Administer and maintain Windows Client/Server, Microsoft Office, and Microsoft 365 environments.
Install, configure, maintain, and troubleshoot servers, computers, peripherals, printers, and related IT equipment.
Monitor and maintain networks, virtualization environments, and IT infrastructure to ensure operational stability.
Manage and prioritize incidents using ticketing systems and provide timely user support.
Participate in and support IT projects and sub-projects, system upgrades, and process improvements.
Monitor systems and contribute to IT security, compliance, and infrastructure optimization.
Coordinate with business departments, internal IT teams, and external vendors.
Depending on specialization, support Microsoft Intune/Endpoint Management, network operations, VMware, SQL/reporting, or HR applications such as P&I LOGA.
Mandatory Requirements
3+ years of experience in IT Systems Administration, IT Support, Infrastructure, or a comparable role; strong juniors with hands-on experience may also be considered.
IT-related degree or vocational qualification such as HTL, technical school, apprenticeship, FH/university, or equivalent practical experience.
Proven experience in 1st/2nd level IT support and ticketing systems.
Strong knowledge of Windows Client/Server and Microsoft 365.
Hands-on experience with hardware/software installation, configuration, and troubleshooting.
Experience supporting or contributing to IT projects and system/process improvements.
Good collaboration and communication skills with internal teams, business users, and external vendors.
German Language: B2 certified or above.
Structured, service-oriented, solution-focused, and proactive approach.