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Duru Cooperation

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Job Summary
We are looking for a results-driven Inside Sales Associate with strong experience in cold calling, lead generation, client engagement and sales conversion. The role involves identifying and qualifying prospective customers, nurturing leads through consistent follow-ups, presenting products/services, managing customer relationships and achieving assigned sales targets through effective negotiation and deal closure.
Roles & Responsibilities
Conduct cold calling and outbound calling to generate new business leads and sales opportunities.
Engage with prospective clients, understand their requirements and build strong customer relationships.
Qualify leads and convert cold prospects into warm/hot leads through effective communication and follow-ups.
Conduct regular lead follow-ups and drive prospects through the sales funnel toward conversion.
Deliver effective sales pitches, product/service presentations and demonstrations.
Understand customer needs and recommend suitable products/services.
Negotiate with prospects on pricing, terms and requirements to successfully close deals.
Achieve individual and team sales targets and conversion objectives.
Maintain accurate lead and customer databases and ensure timely updates.
Manage activities through CRM systems, including lead status, follow-ups, opportunities and closures.
Prepare and maintain sales reports, call reports and pipeline updates for management.
Handle customer queries professionally and ensure a positive customer experience.
Mandatory Requirements
Bachelor’s degree in Business Administration, Marketing, Commerce or a related field.
Minimum 4+ years of experience in Inside Sales, Telesales, Business Development or a similar role.
Proven experience in cold calling, outbound sales, lead generation and lead conversion.
Strong track record of achieving sales targets and closing deals.
Hands-on experience with CRM systems and sales reporting.
Excellent verbal and written communication skills.
Strong convincing, negotiation and interpersonal skills.
Ability to handle objections, build relationships and effectively influence prospective customers.
Highly target-oriented, self-motivated and persistent approach to sales.